A website you never have to think about.

Pretty much, yeah. The way I work is I build your site and then I keep it running, so a care plan is the default, not an upsell I spring on you later. It's what almost everyone goes with because it means you never have to think about your site again. If you'd really rather not, I'll hand over the files at launch and walk you through hosting it yourself. That's the rare exception, not the standard deal. We sort out which makes sense for you when we chat.

Most people want the Managed Plan, so let's start there. It's my version of a full monthly website maintenance plan, all your everyday changes, the content, the photos, the copy, publishing posts, with no session fee. That's what actually comes up once a site is live. The Hosting Plan is the lighter option if you just want your site kept up and safe and you'll rarely need changes. Concierge is for sites doing real work, where you want me same or next day with design time built in. You're not locked into any of them, you can move up or down anytime.

Easy. If you're on the Managed or Concierge plan, that's already included, you just send it over and I take care of it, no extra charge. If you're on the Hosting Plan, small changes are billed in sessions: one batch of work up to an hour for $100, done within five business days. The trick is to send everything you need at once instead of one thing at a time, so it all fits in a single session. And if something's going to take longer than an hour, I tell you the cost before I start. No surprise invoices, ever.

That's the fear, and it's a fair one, because it happens all the time. Here's the difference: a care plan means I'm not a one-and-done project that ends the day your site launches. I'm still here, still the person you email, for as long as you want me. And if the day ever comes that you'd rather move on, you take your site and go, with my blessing. It's yours, full stop, the code and all the files. While you're on a plan I run the hosting so you don't have to touch any of it, but I don't own any of it. I hand the whole thing over the same business day. No charge, no exit fee, no making you beg for it back. You stay because your site's looked after, not because I built a trap to keep you.

The day your site goes live. You pick your plan back at the start of the build, so there's no second sales conversation later, but you're not paying for a plan while there's no site to manage yet. Build first, launch, and that's the day month one begins. If you'd rather pay yearly, you pay for eleven months and get twelve.

A whole new page, a layout change, a new section, anything that needs real design thinking, that's beyond basic edits. On the Managed Plan it's quoted as a separate session so you know the cost first. On Concierge you get an hour of that kind of work built in every month. And a full redesign or a new feature is its own project, which we'd talk through separately.

Sometimes, and it depends on how it was built. My plans are built around the custom-coded sites I make, which are clean and predictable to look after. If yours is on Squarespace, Wix, or WordPress, taking over maintenance on someone else's setup gets messy fast, so the more common move is to rebuild it on the new stack and put it on a plan from there. And if you built it yourself with one of the AI tools, Lovable, Bolt, Replit, and you're stuck getting it live, or it's live but you have no idea how to keep it running, that's very much a thing I do. Send me your site on the contact page and I'll tell you straight what I can take as-is and what I'd rebuild.